Privacy Policy

Last updated: March 8, 2026

1. Introduction

HiveMasterPro ("we," "our," or "us") is a beekeeping management platform for hobbyists, sideliners, and commercial beekeepers in the US and Canada. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, sign up for the beta, or use the HiveMasterPro application (web, iOS, Android).

We are committed to protecting your privacy and handling your data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) for users in the EU/EEA and the California Consumer Privacy Act (CCPA) for California residents.

2. Data We Collect

2.1 Website and Beta Signup

When you visit our landing page or sign up for the beta, we collect:

  • Email address (when you submit the beta signup form)
  • Technical data such as IP address, browser type, device information, and approximate location
  • Usage data (e.g., pages visited, interactions) if analytics are enabled

2.2 HiveMasterPro Application

When you create an account and use the app, we collect and store:

  • Account data: Email, password (hashed), name, optional business name, phone number, and address (street, city, state, zip, country)
  • Profile data: Avatar, mentorship preferences, years of experience, state apiary license number and documents, insurance policy documents
  • Beekeeping data: Apiaries (name, location, coordinates, environment), hives (full configuration, equipment, queen info), inspections (notes, photos, Varroa counts, treatments, pests), harvests, honey batches, winter prep, pollination contracts, inventory, and financial records
  • Team data: Team members, roles, assignments, and apiary access
  • Community data: Posts, comments, images, and group membership
  • Sensor data: Readings from connected devices (e.g., BroodMinder, HoneyPi, BeeLogger) when you link sensors to your hives
  • Voice input: Transcribed text from voice-assisted notes when you use the voice input feature
  • Subscription data: Stripe customer ID and subscription ID (payment card details are handled by Stripe and not stored by us)
  • Analytics: Screen views and feature usage events to improve the app

3. How We Use Your Data

We use your data to:

  • Provide, maintain, and improve the HiveMasterPro platform
  • Process your beta signup and send account setup instructions
  • Authenticate your account and manage your subscription
  • Store and sync your beekeeping records across devices
  • Power AI features (e.g., inspection parsing, Varroa risk prediction, insurance policy analysis) using third-party AI providers
  • Provide weather data for apiaries and inspections
  • Enable map features (geocoding, location picker) when configured
  • Respond to support requests and feedback
  • Comply with legal obligations and enforce our terms

4. Data Hosting and Third-Party Services

Your data is hosted and processed by our service providers:

  • Supabase (Pro): Database, authentication, and file storage. Data is stored in secure, encrypted infrastructure. Supabase is a subsidiary of Neon and complies with SOC 2 and GDPR.
  • Vercel (Pro): Hosting for our landing page. May process IP addresses and request metadata.
  • Stripe: Payment processing for HiveMasterPro Premium subscriptions. Stripe handles payment card data; we only store Stripe customer and subscription IDs.
  • Third-party AI services: AI processing for inspection parsing, Varroa risk prediction, insurance policy analysis, and other AI features. Relevant data is sent to our AI processing provider(s) for analysis.
  • OpenWeatherMap: Weather data for apiaries and inspections
  • Google Maps: Optional geocoding and map display when configured.

We use Data Processing Agreements (DPAs) where required by law. Data may be transferred to and processed in the United States and other countries where our providers operate. For EU/EEA users, we rely on Standard Contractual Clauses and adequacy decisions where applicable.

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption in transit (TLS) and at rest
  • Row-level security and access controls so users can only access their own data
  • Secure authentication and credential storage
  • Regular security practices and updates

In the event of a data breach that affects your personal data, we will notify you and relevant regulators as required by law (e.g., within 72 hours under GDPR).

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. When you delete data in the app or close your account, we will remove it from our active systems. Backup copies may persist for a limited period (typically up to 90 days) before being overwritten. We may retain certain data as required by law (e.g., for tax or legal compliance).

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interests
  • Opt-out of sale: We do not sell your personal data. California residents may opt out of the "sharing" of personal information for cross-context behavioral advertising.

To exercise these rights, contact us. You can also export your data from the app (ELAP PDF/CSV, hive count exports, and reports). We will respond to valid requests within the timeframes required by applicable law.

8. AI and Automated Processing

HiveMasterPro uses AI features for inspection parsing, Varroa risk prediction, insurance policy analysis, and other insights. These features send relevant data to our AI processing provider(s) for analysis. AI outputs are not guaranteed to be accurate and should not be relied upon as professional advice. We do not use your data to train third-party AI models unless you have given explicit consent or we have disclosed this in a separate agreement.

9. Cookies and Similar Technologies

Our website may use essential cookies for session management and basic functionality. We do not use non-essential tracking cookies for advertising without your consent. If we add analytics or marketing cookies in the future, we will update this policy and obtain consent where required.

10. Children

HiveMasterPro is not intended for users under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

For questions about this Privacy Policy or our data practices, reach out via our contact page.